Privacy Policy

Last Updated: September 2026

1. Introduction

Fenx Outdoors ("we", "our", or "us") is committed to protecting the privacy of our clients. This policy explains how we handle the personal information collected through our website and inquiry forms.

2. Information We Collect

When you complete our "Project Inquiry" form, we collect the following information:

• Full Name
• Email Address
• Phone Number
• Project Interests (e.g., Garden Rooms, Verandas)
• Message details regarding your architectural requirements

3. How We Use Your Data

We use your data strictly for legitimate business purposes, including:

• Providing bespoke quotes and consultations.
• Responding to your specific inquiries.
• Internal record keeping within our secure admin portal.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

Your data is stored within a secure, password-protected administrative system. We implement technical measures to prevent unauthorized access or disclosure of your information.

5. Your Rights

Under UK GDPR, you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at +44 1784 663935 or via our contact form.